Last updated: October 9, 2026
TPHC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
We collect information you provide directly when you submit a contact or scheduling form, request a quote, or use our chat widget. This may include your name, phone number, email address, service address, and details about your HVAC needs.
We also collect certain information automatically when you visit, such as your IP address, browser type, device information, pages viewed, and referring website, through cookies and similar technologies.
We use trusted third-party services to operate our website and business, including Netlify (website hosting and form handling), LeadConnector (chat and customer communications), and Meta (Facebook) Pixel (advertising measurement). These providers may collect or receive information about your use of our site in accordance with their own privacy policies.
Our site uses cookies and tracking pixels to understand how visitors use the site and to measure advertising. You can control cookies through your browser settings, and you can manage ad personalization through your Facebook ad preferences.
We do not sell your personal information. We share it only with service providers who help us operate our business, when required by law, or to protect our rights and the safety of others.
If you provide your phone number, we may contact you by phone or text message about your request or service. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.
We keep your information only as long as needed for the purposes described above or as required by law. We use reasonable safeguards to protect your information, but no method of transmission over the internet is completely secure.
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
We may update this policy from time to time. The “Last updated” date above shows when it was most recently revised.
Questions about this policy? Call us at 724-327-9283 or use our contact page.
